Your satisfaction is our top priority. If you are not happy with your purchase, we accept returns within 30 days of receipt. The product must be unused, undamaged, and in its original packaging.To return your item, please send it to the following address:Return Address:Am Kaiserkai 80, 20457 Hamburg, GermanyReturn shipping costs are the responsibility of the customer, unless the product is defective or an error occurred with your order. Once we receive your returned item, we will issue a refund to the original payment method.